Greg Oelfke, DDS
I felt compelled to reach out to you regarding my latest experience with Byte Time Computing. Your company has been my IT service company for about 4 years. In that time your service has always been very professional and helpful in every account service endeavor. However, recently I retired and was not looking forward to transferring my computer system from my office to my home. What I did not grasp was the importance of having Chris Craig handling the move. What I dreaded turned out to be one of the best experiences I could have imagined. Chris’ professionalism, tenacity, patience, intelligence and his calm manner to listen to my requests was beyond my expectations. The job was big but Chris’ professional approach made it go as smooth as glass and stress free for me. Brandon, I felt you needed to know what an outstanding job Chris performed and what an asset he is to your company and its reputation.
Welch Dental Group
ByteTime Computing is a top-tier IT firm with the experience, knowledge and drive to bring your business to the forefront in software and technology support. With an extensive menu of services they have the capabilities to make your business soar! Working under strict principles and ethics, ByteTime brings the trust factor front and center, making it the key element by which they succeed. Having worked with ByteTime for many years, I provide you this recommendation with personal experience and knowledge of their qualifications.
Tidewater is a property management company with 17 properties located all over Texas. Byte Time Computing (BTC) took over the IT operations and moved our infrastructure to cloud storage in 2012. BTC then converted the physical domain controller and exchange server into virtual images and uploaded these images to our cloud VMware environment. Both servers were migrated from 2003 SBS to 2008 R2 Standard VMs. Technicians were scheduled and deployed to each of Tidewater’s 17 locations. BTC coordinated with their cloud services team and each ISP, establishing a secure static VPN tunnel from each property to their cloud grid network, putting all 17 locations and their HQ office on the same virtual network. In addition, BTC created multiple network shares and set folder and file permissions for each, then mapped drives to these shares for each individual property manager PC. Once the cloud grid network was fully established, BTC was able to setup home offices for all HQ staff and they are now able to work from home or anywhere in the world that they have internet access, enabling the owner to cease paying monthly leases for office space, saving the company thousands of dollars per month. Bytetime provides monthly monitoring and maintenance for our entire network along with backup, anti-virus, remote and on-site support. Their response time is wonderful and the people working there really know how to support a system set up like ours.
Byte Time set up all of the IT for our start up office in November 2017. There was great communication throughout the entire process. We sent them a list of what we were told we needed by another company. Not only did Byte Time find a ton of stuff the other company "forgot" to add to our quote, they also beat the other quote by a significant amount. Any IT issues we've had, they've addressed quickly, usually within 2-3 hours. But honestly, we've had very few issues at all thanks to a great initial set-up!
Minesh B. Patel, DDS
FLOSS Sugar Land
"ByteTime Computing has been there since I opened my doors. An absolute seamless transition from build-out to being fully operational. The technicians have been extremely professional, courteous, and knowledgeable when it comes to handling my IT needs. The company, top down, has been a joy to work with. They give me peace of mind to be able to service my patients while not having to worry about my IT. Thanks! "
ForeSight Services Group, Inc
For the past 19 years ForeSight Services Group has leased five separate office spaces, but in July 2014 we made an enormous investment by purchasing our first commercial building. We took proposals from three IT companies to design and set up wiring, phone system, Wi-FI, computers, surround sound, etc., throughout the building before moving our employees in. We hired ByteTime Computing, Inc., and they brought in their IT team to work on Saturday and Sunday so we could be open Monday morning to conduct business. I was anxious over the weekend, but Monday came and everything worked like clockwork. ByteTime did an outstanding job, and delivered on everything we agreed to. A very professional company.
Ronald W. Konig, DDS
Konig Center for Comprehensive Dentistry
"I am most thankful that I was referred to your company. I have been most impressed and grateful for the exceptional service and prompt attention your IT techs provide. Most importantly, they have been able to resolve some complex issues we have had for years with the 3D scanners and networks and take control of the situation as opposed to passing the issue to my office team or me. Thanks again and I can assure you that I will be referring my colleagues to ByteTime Computing."
Daniel A. Perez
Crisis Center of Comal County
"We highly recommend ByteTime Computing. Their friendly service is unmatched and they have quickly addressed all of our computer and IT needs."
Retired High School Football Coach, Katy, Texas
"ByteTime Computing has come through for me time after time with excellent results. I can depend on them to quickly resolve any computer-related issue that comes up. Their techs are very knowledgeable, patient and thorough, and I value the extra time and effort they put in to coach me on the computer. I recommend ByteTime to anyone searching for a championship caliber team of IT pros."
Henry Hull, OD
"To IT users in need! Scott Fleenor of ByteTime Computing has been our “go-to guy” for two years. He has assisted with upgrades that occurred smoothly with little or no downtime at the office. He responds in a reasonable time when we have an issue that needs an experienced IT person to resolve. With all the changes that are occurring in the medical field that are required for us to stay in business we could not keep up with constant changes needed to compete in today’s environment without an experienced IT person to call on. The next best thing would be to have him on staff full-time, which no small-business person could afford. If you are looking for IT assistance you will not go wrong with a phone call to Scott."
CORE Management Group
"We have locations from Texas to Tennessee, and over the last two years we have grown to trust ByteTime with every aspect of our IT infrastructure. We are literally in the “cloud” over their brand of doing business."
Stay-Tuff Fence Mfg., Inc.
"Scott Fleenor with ByteTime Computing has been our IT person for the last four years. We are a manufacturing company with outside salespeople that have little or no computer experience. Scott has not only kept our computers in the office running, but he has also helped our travelling salespeople learn how to use and maintain their computers by walking them through troubleshooting and repairing over the phone. Scott has always given us immediate attention to our needs going over and above my expectations of what is required of him. I have complete confidence and trust in Scott that whatever our computer needs are, he will handle them in a professional, expert manner, always keeping our best interest in mind with strict confidentiality."
Sebastian Villarreal M.D
Pain Relief Associates
"ByteTime has set up new locations for us, added purchased locations, and redesigned our network infrastructure all while incorporating a new EHR Certified Software program into our multi-location practice. It’s great to know there are still groups out there that continue to bring value, trust and follow-through to a business relationship."
The Communication Source
"Scott Fleenor with ByteTime Computing has been a part of our organization for the last four-and-a-half years. He is the “Go-to Man” when we have computer issues. It doesn’t matter what time or what day it is, when we have issues, he is only a phone call away and is there to help. We currently have five store locations throughout the Texas Hill Country and he has been to every one of them to help with our computer needs. We have been in business for 15 years and Scott has been the most dependable reliable computer service we have ever used. We don’t have an IT person on staff, but we consider Scott to be an integral part of our team. We truly appreciate everything that he has done for us and we would highly recommend his services to anyone with computer needs."
Teresa M. Scott, DDS
"I have been very impressed with ByteTime, and I can truly say your company has done more for fixing my computer problems in a few days than ANY IT company has done for me – EVER. Thank you."