Healthcare IT Services

HIPAA-Compliant Managed IT Support

CyberSecurity & Managed IT Services for Healthcare

Whether you’re running a doctor office, dental office, or  a hospital or clinic, unreliable technology doesn’t need to hold you back or put your business at risk. CyberSecurity Safeguards must be integrated for safety and reliability, doctors and administrators need network access at all times, and HIPAA regulations and other government mandates require strong technology and CyberSecurity practices.

From strategy & planning to fully outsourced management, ByteTime provides reliable medical IT support and CyberSecurity to keep your business running smoothly and safely.

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What is Healthcare CyberSecurity? 

Healthcare cybersecurity is about protecting electronic health information and assets from unauthorized access, use, and disclosure. This involves implementing strategies, processes, technologies, and skilled personnel to recognize and assess threats, prevent them from impacting healthcare operations, and ensure quick recovery in the event of an attack. A crucial component of this is data loss prevention (DLP), which monitors and controls data movement to prevent unauthorized access and exfiltration of sensitive information. The main goals are to maintain the confidentiality, integrity, and availability of information. Healthcare cybersecurity is crucial for safeguarding patient data and ensuring the overall safety and reliability of healthcare services.

Statistics of current cyber risk in the healthcare sector:

These statistics highlight the critical need for robust cybersecurity measures and effective DLP strategies in the healthcare sector.

  • There have been 386 reported healthcare cyber-attacks so far in 2024
  • A 93% increase in large breaches 
  • A 278% rise in ransomware incidents 
  • Healthcare organizations incur the highest costs associated with data breaches, averaging $9.77 million per incident
  • Major attacks in 2024 include a ransomware attack on Ascension, which took its electronic medical record system offline for a month, and a ransomware attack on Change Healthcare, causing widespread disruption for providers across the country
  • High Attack Rate: Approximately 59% of healthcare small and medium-sized businesses (SMBs) experience cyberattacks annually
  • Phishing Attacks: Over 90% of cyberattacks against healthcare organizations are phishing scams
  • Employee Negligence: 61% of breaches in healthcare are due to employee negligence
  • Outdated IT Equipment: Legacy systems are the initial point of access in 24% of security incidents
  • Cost of Breaches: Healthcare data breaches are 65% more costly than the average across all industries

Healthcare Data Loss Prevention (DLP) Statistics:

  • Email Misuse: 51% of healthcare employees admit to sending company data to personal email accounts
  • Wrong Recipient: 46% of employees have sent an email to the wrong person
  • Data Loss Incidents: Data loss incidents in healthcare are 38 times more frequent than IT leaders estimate
  • Remote Work Risks: 42% of healthcare employees feel less secure and are less likely to follow safe data practices when working remotely
  • Employee Misuse: Healthcare is the industry most likely to experience incidents involving employee misuse of access 

Advancements in Digital Health:

Protecting these advanced systems requires robust security measures and continuous monitoring.

Third-Party Risks:

The reliance on third-party vendors and partners has introduced new vulnerabilities. Ensuring these partners adhere to stringent cybersecurity standards is crucial to mitigating risks.

Data Theft and Breaches

Data breaches are targeting sensitive patient information; the impact of these breaches is profound, affecting both patient trust and organizational reputation.

Increased Ransomware Attacks:

Ransomware remains a significant threat, with healthcare organizations continuing to be prime targets. These attacks can disrupt operations, compromise patient data, and result in substantial financial losses.

Regulatory Focus

Regulatory bodies, such as the Department of Health and Human Services, are placing greater emphasis on cybersecurity (anchor link to CPG), with updated guidelines and requirements to ensure healthcare organizations maintain high data protection standards.

Financial and Patient Care Consequences: 

The financial impact of cyberattacks is significant, with healthcare organizations spending millions on recovery and mitigation efforts. Additionally, these attacks can disrupt patient care, leading to potential health risks.

Meet all your healthcare security compliance with ByteTime:

What are the newest proposed changes to HIPAA as of October 2024?

The Department of Health and Human Services (HHS) has proposed updates to the HIPAA Security Rule, aiming to enhance the protection of electronically protected health information amid rising cybersecurity threats. The proposed changes, currently under review at the White House, seek to address these vulnerabilities by introducing new Cybersecurity Performance Goals (CPGs) to help healthcare entities build a more resilient infrastructure.

To mitigate these increasing risks, healthcare organizations are encouraged to partner with cybersecurity agencies like ByteTime. Proactively strengthening cybersecurity safeguards can prevent costly breaches and protect sensitive patient data. By aligning with the new CPGs and ensuring compliance with updated guidelines, healthcare providers can enhance their security posture and maintain the trust of their patients.

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What are the new recommended CyberSecurity Performance Goals for healthcare?

To help healthcare organizations mitigate these risks, the HHS has outlined new Cybersecurity Performance Goals (CPGs). These goals are designed to assist HIPAA-regulated entities in adapting to the evolving cyber threat landscape and building a more resilient infrastructure. The Healthcare and Public Health (HPH) CPGs specifically address the most common cyberattack methods targeting U.S. hospitals, as outlined in the 2023 Hospital Cyber Resiliency Landscape Analysis.

What is the FDA CyberSecurty Guidance? 

The FDA’s Cybersecurity Guidance, titled “Cybersecurity in Medical Devices: Quality System Considerations and Content of Premarket Submissions,” provides recommendations on how to address cybersecurity throughout the lifecycle of medical devices. It outlines best practices for device design, labeling, and documentation that should be included in premarket submissions for devices with cybersecurity risks.

The guidance aims to ensure that medical devices are resilient to cybersecurity threats, promoting consistency and facilitating efficient premarket review. It also helps manufacturers understand what information to include when submitting their devices for FDA clearance.

Best Healthcare CyberSecurity Practices: 

Implementing industry-specific practices can significantly enhance cybersecurity posture and better protect patient data. Here are some of the best healthcare cybersecurity practices for 2024:

  • Data Encryption: Encrypting patient data adds a secure layer of protection, ensuring that even if data is intercepted, it remains unreadable to unauthorized users.
  • Regular Software Updates: Keeping software up-to-date is crucial as updates often include patches for vulnerabilities that could be exploited by cybercriminals.
  • Employee Training: Staff members are often the first line of defense against cyber threats. Regular training on recognizing phishing scams, social engineering attacks, and proper security protocols is essential
  • Access Controls: Implementing role-based access controls ensures that only authorized personnel can access sensitive patient data.This minimizes the risk of internal breaches and data leaks.
  • Endpoint Protection: Using advanced endpoint protection solutions helps detect and prevent malware and other threats on devices that access the healthcare network.
  • Data Loss Prevention (DLP): DLP tools monitor and control data movement within the organization, preventing unauthorized access and data exfiltration.
  • Regular Backups: Maintaining regular backups of critical data ensures that healthcare organizations can quickly recover from ransomware attacks or data loss incidents.
  • Cloud Security: For organizations using cloud services, performing regular penetration testing, migrating shadow IT to approved services, and employing DLP and encryption are essential practices.

 

Adopting these best practices enables healthcare organizations to fortify their cybersecurity defenses and safeguard patient information more effectively. By implementing best practices such as data encryption, regular software updates, employee training, and advanced endpoint protection, healthcare providers can protect patient data and ensure the continuity of care.

Healthcare CyberSecurity & IT Resources

Why Choose ByteTime for Healthcare IT and CyberSecurity?

With over 100 healthcare clients in the Houston area alone, we can truly say we specialize in medical CyberSecurity & IT support. We help our clients prepare for upcoming healthcare changes to stay ahead of the curve. We proactively recommend solutions for automation or other process improvements to reduce data entry and your current time-consuming or inefficient practices. We listen to your needs and offer the tools to drive your profits by saving you time to focus on what makes your business successful.

Patient Satisfaction

Today, your patients expect interaction with you anywhere and at any time. Test results, appointments, and important information is all expected to be accessible online. We specialize in helping you meet and exceed that expectation for your patients.

Compliance

Keeping patient records secure is important for their privacy and security, but also it keeps your business safe from being fined for compliance violations. If your local network and backup servers are not properly secured, it could cost your company greatly. Regulations like HIPAA constantly change, so it’s imperative that your technology is continually monitored and upgraded to ensure it meets the most current rules.

Performance and Integration

We keep your systems running strong so you can focus on what matters most – taking care of your patients. Eventually something will go wrong with your computers, that’s a given. We diligently monitor your network and devices for problems before they become an issue. Most often, existing problems can be fixed remotely, saving you time, frustration, and money.

Security

In healthcare, a data breach or data loss by hacker or natural disaster has a dire consequence. Having digital patient records accessible to employees is a necessary part of running a medical practice these days. We set up secure, local networks designed to keep the information protected from any outside networks. We can also integrate with your current network if you already have one in place.

Ready to safeguard your healthcare organization against cyber threats?

Contact ByteTime now to enhance your cybersecurity posture and ensure your patient data’s integrity, confidentiality, and availability. With our expert CyberSecurity solutions, you can focus on delivering quality care while we handle the security. Get in touch with ByteTime today and take the first step towards comprehensive cybersecurity protection.

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